Transparent pricing for every delivery

At Broomstick Courier Service, we believe in clear and straightforward pricing. Understand how your delivery costs are calculated, from basic orders to special requests, and discover ways to save with our loyalty programs.

How we calculate your delivery cost

Your delivery fee is based on the quantity of items and the distance to your location. We aim to provide excellent value for our swift and reliable service within Gatineau, Quebec, and Ottawa  Ontario.

Please  note we encourage customers to order online at the store website and then all we charge them for is the delivery fee.

Alternatively please include the total amount of your shopping   plus the recyclable bag after verifying the price and availability before placing an order.We always provide a cost of delivery estimate before you place the order .If the cost estimate is agreeable confirm then place the order 

If an item is not available at the store website  we will substitute for a similar item at equal or less than the price only if you request a substitution 

Standard delivery fees (within 25 km)

For deliveries within 25 km of local groceries and pharmacies, our pricing is based on the number of items in your order:

  • Basic order (8 items or less): $10.00
  • Medium order (10 to 15 items): $15.00
  • Larger order (16 to 25 items): $20.00

Deliveries beyond 25 km

For any order that extends beyond a 25 km radius from the pickup location, the delivery fee starts at $25.00. The final fee will increase with additional items and mileage.

Bulky item charges

Some items, due to their size or weight, incur an additional bulky order fee. Orders are limited to two 24-case packs of water per order. If more are required, additional charges apply:

  • 1-2 cases of 24-bottle water: Standard delivery fee + $10.00 bulky item fee
  • 3-4 cases of 24-bottle water: Standard delivery fee + $20.00 bulky item fee
  • 5-6 cases of 24-bottle water: Standard delivery fee + $30.00 bulky item fee

We advise customers to confirm the availability of items before placing orders. We offer substitutions only upon request; otherwise, a refund is issued for unavailable items.

Get your delivery estimate

Finding out the cost of your delivery is simple. Just provide us with your item list and delivery address, and we'll give you an accurate estimate before you commit.

Easy steps to your quote:

  1. Provide the name of the store and address if known .(Store should be within 25 km of your delivery location)
    List your items: Tell us how many items you need delivered
  2. Provide your address: Input your delivery location within Gatineau Quebec,  or Ottawa Ontario 
  3. Receive your estimate: Our system will instantly calculate your delivery fee based on quantity and mileage.
  4. Special deliveries :We will deliver outside the 25 km zone for a special fee based on quantity and mileage

Payment is processed after you confirm  your order, with delivery guaranteed within 5 hours of payment receipt.

Exclusive discounts and loyalty benefits

We value our loyal customers and support local businesses. Take advantage of our special offers designed to make your deliveries even more affordable.

Some  local stores do not offer online shopping however you can still order by phone or in person We would be happy to make the delivery 

Weekly delivery discounts

Sign up for our weekly delivery service and enjoy exclusive discounts on your regular orders. It's more advantageous to make small, repetitive orders to maximize your savings.

Multiple store pickup discounts

If you're shopping from multiple stores within the same area, you'll receive a discount on your delivery fee. This encourages you to support various local businesses, and we consolidate your pickups efficiently.

Special delivery charges

For urgent or unique special deliveries, additional charges may apply. Factors like required delivery speed, distance, and the need for a signature will be reflected in the final price.